YCP Auctus Customer Experience Experts in India
India is not just renowned for its cultural richness but also stands as a hub of business and technological advancements. The vibrant Indian market offers immense growth opportunities, creating a fertile ground for businesses to flourish. Navigating such a competitive landscape effectively necessitates partnering with a trusted Customer Experience Consulting firm.
YCP Auctus deeply understands what it takes to help clients seamlessly enter, operate, and solve business problems in India. As the premier Customer Experience Consulting firm, YCP Auctus offers unparalleled expertise and hands-on support to ensure business competitiveness and success in the Indian market.
Partner with YCP Auctus for your every Customer Experience-related consulting need in India. Leveraging our profound market knowledge and strategic insights, we empower your business to seize opportunities and achieve sustained growth in the dynamic Indian landscape.
YCP in Numbers
Navigate and Succeed: India Customer Experience at Your Service
India is a flourishing hub of business opportunities, driven by its diverse industries and rapid technological advancements. The nation's dynamic market ecosystem creates fertile ground for companies seeking significant growth and success.
Customer Experience Consulting is critical in assisting businesses in navigating this complex landscape. By focusing on customer interactions and feedback, companies can improve service quality, build loyalty, and achieve enhanced customer satisfaction, setting themselves apart from the competition.
Partnering with YCP Auctus ensures access to unparalleled expertise in Customer Experience Consulting in India. Our deep understanding of the local market and commitment to excellence make us the ideal choice to help your business thrive.
Our Industries
Dominate India Through Customer Experience
Amplified Demand for Superior Customer Experiences in India
- E-commerce in India is set to exceed $200 billion by 2026; without enhancing customer experience, businesses risk attrition.
- Enhancing customer relations drives loyalty and differentiates brands in an oversaturated market where competition is fierce.
Digital Transformation and Technological Integration
- 75% of Indian customers transact primarily through digital channels, creating demand for integrated and seamless customer experiences.
- Smart tech utilization helps streamline operations, resulting in significant cost reductions and resource optimizations for better customer experiences.
Our Clients
We have worked with more than 2000 companies throughout various industries.
What Our Clients Say About Us
"YCP Solidiance’s vast network and enormous experience in India, benefited us in identifying some of the competent Institutes, which were not on our radar before. Being a huge country, it is not easy to locate such Institutes that may not be popular or generally well known but that may have specific competencies useful for our applications. YCP Solidiance truly served as a partner to link us with new academia in India, which has great potential for collaboration. I personally appreciate the dedication and professionalism of Solidiance's entire team, & particularly would like to thank Heiko for his excellent project management & valuable inputs. Thank you for the cooperation and we hope to continue the partnership we have built up so far."
Asia Partnerships Manager - ITC Asia
Essilor
"YCP Solidiance has proven to be a very solid partner. We enjoyed the regular project interactions enabling us to better leverage the market situation. The advisory work done by YCP Solidiance was very useful to set our business direction and marketing investments. We also want to thank the YCP Solidiance team for their professional approach and client management. It was a project worth our time and investment."
Vice President, International Marketing Department
PTT Public Company
Results Through Expertise: Case Studies
Learn how we help clients build and implement strategies
that drive sustainable growth in today’s complex business landscape.
E-Commerce Website Development
Client
A Japanese medical equipment manufacturer
Area
Southeast Asia
Expertise Scope
Strategic Marketing
Project Summary
Our client needed support tapping into the Southeast Asian market and building an e-commerce channel. We created a market entry strategy in three countries, developed localised landing pages, and managed client campaigns to gain market access.
Event Website Development for an Industrial Automation Conference
Client
A Japanese machine vision distributor
Area
Southeast Asia
Expertise Scope
Strategic Marketing
Project Summary
Our client wanted to promote an event for industry leaders in industrial automation and IoT. We created a comprehensive event website that integrated with an event technology platform, Eventbrite. This resulted in 250 RSVPs, primarily from the site.
YCP in Media
YCP Solidiance's Managing Partner Damien Duhamel talks on BBC on the Indonesian mining industry.
YCP Solidiance’s Partner Gervasius Samosir speaks to CNBC about the economy outlook after Indonesia’s presidential election.
Tagged as Asia’s Game Changer, YCP Holdings wins the Management Consulting award in SBR National Business Awards.
Publications
Meet Our Experts
Establish industry dominance with our experts and partners
Pilar Dieter
Managing Partner, Management Service Division CEO
M.B.A., University of Chicago Booth School of Business
Pavan Kumar Madamsetty
Partner
M.B.A., Thunderbird School of Global Management
Abhilash Singh
Partner
Dual Degree (Mechanical Engineering), IIT Bombay
Abhisek Mukherjee
Partner
M.B.A., XLRI Jamshedpur
Talk to Our Customer Experience Experts
Arrange a session with our experts to explore how YCP can assist you in addressing your business challenges.
YCP Group is the leading professional firm in Asia empowering excellence through diverse expertise:
- YCP Solidiance
- YCP Auctus
- YCP Consus
YCP Group is the leading professional firm in Asia empowering excellence through diverse expertise:
- YCP Solidiance
- YCP Auctus
- YCP Consus
